Effective Date: August 1, 2026

The information provided on www.skyfizz.com (“Skyfizz”, “we”, “our”, or “us”) is for general informational and commercial purposes only. By accessing or using our platform, you acknowledge and agree to the following disclaimers.

1. Platform Disclaimer

Skyfizz is a technology platform that connects customers with independent food vendors, restaurants, and local merchants.

Skyfizz does not prepare, cook, manufacture, package, inspect, or modify the food or products listed on the platform unless expressly stated otherwise.

All products are supplied directly by the respective vendors.

2. Product Images

The product images displayed on Skyfizz are for illustrative and reference purposes only.

The actual product delivered may differ from the images shown on the website in terms of:

• Presentation
• Packaging
• Portion size
• Color
• Shape
• Garnishing
• Ingredients
• Serving style
• Brand (where applicable)

Variations may occur depending on the vendor, availability of ingredients, seasonal changes, preparation methods, and packaging.

Customers should not expect the delivered product to exactly match the product photographs displayed on the platform.

3. Food Quality

Skyfizz does not guarantee:

• Taste
• Freshness
• Hygiene
• Quality
• Quantity
• Ingredients
• Nutritional value
• Allergen information
• Preparation standards

These are solely the responsibility of the respective vendor.

Customers with food allergies or dietary restrictions are strongly advised to verify ingredients directly with the vendor before placing an order.

4. Product Availability

All products are subject to availability.

Even after an order has been placed and payment has been successfully completed, products may become unavailable due to stock shortages or vendor-related issues.

Skyfizz reserves the right to cancel any order, in whole or in part, if fulfillment is not possible. Where applicable, eligible refunds will be initiated in accordance with our Refund & Cancellation Policy.

5. Delivery Estimates

Delivery times displayed on Skyfizz are estimated only.

Actual delivery may take longer due to:

• Vendor preparation time
• Product availability
• Traffic conditions
• Weather conditions
• Delivery partner availability
• Festivals or peak demand
• Other operational circumstances

Skyfizz does not guarantee delivery within the estimated time displayed.

6. Scheduled Products

Some products are prepared and served only during specific hours.

Although customers may place orders at any time, such products will be delivered only during the vendor’s designated preparation or serving schedule.

7. Pricing

Prices displayed on Skyfizz are subject to change without prior notice.

In the event of pricing errors caused by technical or human error, Skyfizz reserves the right to cancel affected orders and issue applicable refunds.

8. Third-Party Vendors

All vendors listed on Skyfizz operate independently.

Skyfizz does not endorse, certify, or guarantee the services, products, claims, or representations made by any vendor.

Any concerns regarding product preparation or quality should be directed to the respective vendor through Skyfizz’s support process.

9. Third-Party Delivery Services

Orders may be delivered through:

• Rapido Parcel Service
• Independent delivery partners
• Vendor delivery personnel
• Customer self-pickup (where available)

Skyfizz coordinates delivery but cannot guarantee uninterrupted delivery services due to circumstances beyond its reasonable control.

10. Website Availability

While we strive to keep the website available and up to date, Skyfizz does not guarantee uninterrupted access.

Temporary interruptions may occur due to:

• System maintenance
• Technical failures
• Internet connectivity issues
• Third-party service interruptions
• Force majeure events

11. Limitation of Liability

To the fullest extent permitted by applicable law, Skyfizz shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from:

• Food quality issues
• Vendor negligence
• Incorrect product preparation
• Allergic reactions
• Product availability
• Delivery delays
• Product image variations
• Technical interruptions
• Customer misuse of the platform

Our liability, if any, shall be limited to the amount paid for the relevant order.

12. External Links

Skyfizz may contain links to third-party websites or services.

We do not control or assume responsibility for the content, privacy practices, or availability of external websites.

Users access such websites at their own risk.

13. Policy Updates

Skyfizz reserves the right to modify or update this Disclaimer at any time without prior notice.

The latest version published on www.skyfizz.com shall apply.

14. Contact Us

For any questions, concerns, or complaints regarding this Disclaimer, please contact us by email:

Email: support@skyfizz.com

Acceptance

By accessing or using www.skyfizz.com, creating an account, or placing an order through Skyfizz, you acknowledge that you have read, understood, and agreed to this Disclaimer.